What you can do with KDDI Message Cast for Salesforce
KDDI Message Cast for Salesforce can realize an approach via SMS by linking with Salesforce. Here we will introduce what you can do specifically.
KDDI Message Cast for Salesforce supports two-way SMS. Just like chatting, you can communicate between senders and buy telemarketing data recipients via SMS. You! can also check if a message has been read1, so it is a tool that has the advantage of making it! easy to check whether information has been conveyed to customers who do not respond often.
Increase your delivery and open rates
By introducing KDDI Message Cast for Salesforce! you can send SMS with high delivery and open rates. The! delivery rate is over 98%, and the open rate is also high because notifications are sent to smartphones. Since customer relationship management messages can be sent to phone numbers, there is a low risk of messages not being delivered due to the destination being changed.
Points to note when introducing collaboration tools
When introducing a Salesforce! integration tool, carefully select it based on the necessary functions. Increasing the number of integration tools will increase the number of functions, but handling will become more clean email complicated and usability will decrease. Since Salesforce is a data platform that can be used by each department, it is recommended to introduce a common tool that makes it easy for departments to cooperate with each other. If each department individually integrates with the API and introduces individual tools, uniformity will be lost and cooperation between departments will become difficult.