Stories → key factor in the success of a business

As you know, posts, whether on Facebook, Instagram or Snapchat, are the showcase of your company. But now, these 2.0 giants have integrated a new feature into their platforms: stories. These will allow social network users to immerse themselves behind the scenes of your company. Table of Contents What is a story? The power of…

How to manage bad buzz on social networks?

Since the growing popularity of social networks, almost all companies now have a Twitter, Facebook, Linkedin or Instagram account. Unfortunately, these participatory platforms are proving to be fertile ground for a phenomenon that everyone dreads: bad buzz  ! Table of Contents Bad buzz: a reminder of its definition! Prevention is the only way to avoid bad buzz…

Does the call center still have a future?

Customer relations are currently at their peak. And as proof, call centers are flourishing in major offshore destinations such as India, Madagascar or Mauritius. However, the sector is now in direct competition with new technologies such as artificial intelligence, which leads observers to wonder about the future of call centers . The call center boom In their…

What digital tools are needed to successfully

Since the democratization of teleworking, the use of digital tools has experienced exponential growth. These new software programs have made it possible to compensate for the physical absence of employees so as not to impact employee productivity. Table of Contents Digital tools for monitoring, reporting and control Digital tools for task management Digital videoconferencing tools…

How to Get a Free SSL Certificate to Secure Your Website

You’ve no doubt heard about HTTPS. Or someone has told you that you should get an SSL certificate for your website. It’s difficult to avoid the subject these days. If you’ve been putting it off—and let’s face it, many of us have—it’s time to take a serious look at getting an SSL certificate for your website. But…

Outsourcing: among the essential levers for successful

Outsourcing is at the heart of the concerns of any modern company looking to refocus on its core business. Time management, productivity gains, cost reduction… The potential benefits of outsourcing are numerous. However, many are still reluctant to take the plunge, for fear of losing control of certain tasks or simply through ignorance of the…

Noise law in Spain: permitted hours and decibels

Situations  of disputes between neighbours  are quite common, as living in a community is much more complicated than it might seem at first glance. Although each individual can carry out certain activities in their home in a completely ordinary way, sometimes there are certain people who cause a nuisance by carrying out unusual activities that generate more…