Issues in promoting digital transformation in local governments
According! to the Ministry of Internal Affairs and Communications’ “Trends in the total number of employees in local phone number lead governments,” the total number of employees has been on a downward! trend since peaking in 1994. Although it has been increasing slightly since around 2019, the decline in the number! of employees will continue to be a cause for concern in the current situation where the declining birthrate and aging population have become serious issues.
We must! continue to automate and streamline operations so that we can continue to provide high-quality services to residents even when the number of staff decreases.
Challenge 2: Increasing importance of securing digital talent
Many local! governments have an analog culture or are uneasy about the latest technology. If it is difficult for existing staff to handle! IT and digital technology, it is essential to secure personnel with high IT literacy.
By hiring personnel what does a data security specialist do? who are well versed in IT technology, it will! be possible to spread digital transformation quickly and provide residents with services that are highly satisfying in the short term.
Challenge 3: Growing need to move away from analog culture
As mentioned above, many local! governments are still using analog methods, with many still completing various procedures on paper and performing tedious tasks such as data entry manually, one by one.
When! procedures clean email and other procedures are done on paper, you will need space to manage the documents and you will also need to consider the risk of them getting lost.
In addition! if all tasks are done manually, the burden on staff will increase and they will become physically and mentally exhausted. Not only that, but there are also concerns about a decline in the quality of services provided to residents and the inability to focus on other tasks.